Shipping & Return Policies

Shipping Policy

We provide free shipping on all U.S. purchases over $100. For orders under $100, shipping is $8.99. 

Yes, expedited, 2-3 business day shipping is available for $16.99. You can make this selection at checkout.

Most orders are shipped within 24-48 hours from when you place your order. Your product will arrive within 7-10 business days.

Joffa is a small, not-for-profit business. Charging shipping offsets our business costs and helps us as we strive toward our goal of becoming a self-sustaining non-profit.

Return Policy

Unless otherwise noted on the product listing, we accept returns for most items within 30 days of arrival. Items that are ineligible for return are food products and any item noted as “Final Sale.”  Please contact help@joffa.com to initiate a return.

If your product is damaged upon arrival, please contact help@joffa.com within 10 days of delivery. 

Contact us

Didn't find the answer you needed? Reach out to the Joffa Customer Experience team for more help or information.

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